Terms of Use and Imprint for UAE Delivery Deals.
This page describes the legal entity behind UAE Delivery Deals, the nature of our service and the basic rules for using our website and mobile app. We keep this language as clear and practical as possible.
Imprint – who operates this service
- Service name: UAE Delivery Deals
- Operator: HIHASH CO - FZCO
- Legal form: Free Zone Company (FZCO)
- Registered address: IFZA Business Park, DDP Dubai, United Arab Emirates
- E-mail: support@uaedeliverydeals.com
- Phone: +971 52 845 3927
Business activity
HIHASH CO - FZCO operates the UAE Delivery Deals mobile application and the website uaedeliverydeals.com. The service provides:
- an informational guide about food delivery pricing and deals in the United Arab Emirates,
- a platform for users to place food delivery orders with partner restaurants and delivery providers,
- marketing space for restaurants that wish to promote their offers transparently.
We do not operate our own restaurant kitchens. All food is prepared and delivered by independent partner restaurants and delivery providers.
Certain registration or tax numbers may be required depending on the activity. These will be provided to authorities and business partners as needed. Where generic placeholders appear in draft contracts, they are not official numbers.
Nature of information on this site
The content on this website is for general information about the UAE Delivery Deals product and about food delivery pricing in the United Arab Emirates. While we regularly review and update our content, we cannot guarantee that all information, especially prices and promotions, is always complete, accurate and up to date.
- Examples and savings scenarios are illustrative and may not reflect your individual situation.
- Restaurant availability, delivery areas and fees can change at short notice.
- Nothing on this website constitutes legal, financial or nutritional advice.
Use of the UAE Delivery Deals app
When you use the UAE Delivery Deals app, you enter into a contractual relationship with us for the provision of the platform and with partner restaurants or delivery providers for the actual preparation and delivery of food.
- You must be of legal age and capacity in your country of residence to place orders.
- You are responsible for ensuring that delivery details (address, contact number) are accurate.
- Payments are processed through secure channels; you must use only your own valid payment methods.
In case of issues with food quality or delivery, we will support communication between you and the restaurant or delivery partner but cannot accept responsibility for circumstances beyond our reasonable control.
Liability and external links
We are liable for intent and gross negligence in accordance with applicable law. For ordinary negligence, our liability is limited to foreseeable, typical damages for the type of contract, unless mandatory law provides otherwise.
Our website and app may contain links to external websites (for example restaurant pages or app store listings). We have no control over the content of these external sites and cannot assume liability for them. The providers of the linked sites are responsible for their content.
Independence from restaurant and delivery brands
UAE Delivery Deals is an independent service. We collaborate with multiple restaurants and delivery partners but are not the official website or representative of any particular restaurant chain or third-party delivery brand.
Any use of restaurant names or logos inside the app is solely for identification purposes and does not imply ownership or exclusive partnership unless explicitly stated.
Fair use and prohibited activities
To protect our platform and partner network, users agree not to:
- misuse promo codes in ways that violate partner terms,
- attempt to bypass technical security measures or manipulate pricing,
- use automated scripts or bots to scrape or overload our services,
- upload illegal, hateful or otherwise inappropriate content in communication with us or within the app.
We reserve the right to restrict or suspend access to the app in case of serious violations of these rules.
Privacy and data protection
Our Privacy Policy explains in detail which personal data we process and for what purposes when you use our website or app. By using UAE Delivery Deals, you acknowledge that you have taken note of this policy.
Changes to these Terms
We may update these Terms of Use from time to time, for example when introducing new features or adapting to changes in law or industry practice. The current version will always be available on this page. If changes materially affect your rights, we may inform you through the app or by e-mail where appropriate.
By continuing to use the UAE Delivery Deals website or app after such changes take effect, you agree to the updated terms.