How we handle your data when you use UAE Delivery Deals.

Responsible entity

The responsible entity for data processing in connection with this website and the UAE Delivery Deals app is:

• Company: HIHASH CO - FZCO
• Legal form: Free Zone Company (FZCO)
• Address: IFZA Business Park, DDP Dubai, United Arab Emirates
• E-mail: support@uaedeliverydeals.com
• Phone: +971 52 845 3927

When we refer to “we” or “us” in this document, we mean HIHASH CO - FZCO as the operator of UAE Delivery Deals.

Server log files

When you visit uaedeliverydeals.com, our hosting provider automatically stores certain information in so-called server log files. This typically includes:

• IP address and device type,
• date and time of the request,
• requested URL and HTTP status code,
• referrer URL (if provided by your browser).

We use these log files for technical purposes: to deliver the website, protect it from attacks, and analyse errors. We do not use raw log data to create personal marketing profiles. Log files are typically stored for a limited period (for example 30 days) and may be kept longer if required for security investigations.

Cookies and analytics

Our website uses cookies and similar technologies to provide core functions and to understand which parts of the site are most relevant to users interested in food delivery app UAE deals.

• Essential cookies: for example, to remember that you closed the cookie banner.
• Analytics cookies: to measure which pages are visited (Home, detailed landing page, Contact) and from which country. We use this to improve our content, not to track individual user behaviour across the web.

In the mobile app, we may also use analytics tools to understand which features are used (for example, the “per person” calculator or budget tracker). Wherever possible, we aggregate or pseudonymise this data.

You can control cookies through your browser settings. Disabling cookies may reduce some convenience features, but the core informational content of the site remains available.

Contact data and support requests

When you contact us via the form on the Contact page, by e-mail or by phone, we process the information you provide (for example name, e-mail address, message content) in order to handle your request.

• We use this data only to respond to your enquiry about the UAE Delivery Deals product or this website.
• We store support conversations as long as necessary to document issues, improve our service or meet legal requirements.
• We do not share your support messages with advertisers or unrelated third parties.

Data related to orders placed through the app

When you place an order through the UAE Delivery Deals app, we process information such as:

• selected restaurant and menu items,
• delivery address and contact phone number,
• chosen payment method (for example cash on delivery or card),
• time of order and status updates.

This data is necessary to transmit your order to the restaurant or delivery partner and to provide you with updates about delivery status. We may also use anonymised or aggregated order data to:

• calculate typical delivery times per area,
• improve how we rank deals and restaurants in the app,
• prepare anonymised statistics for partner restaurants.

We do not sell identifiable order histories to data brokers. Partner restaurants receive only the information they need to fulfil your order.

Legal basis and user rights

We process personal data on the basis of our legitimate interest in operating a reliable, user-friendly food delivery savings service, fulfilling our contractual obligations when you place an order, and complying with legal requirements.

Depending on your country of residence, you may have rights under applicable data protection laws (for example, under the EU General Data Protection Regulation for visitors from the European Economic Area). These can include:

• the right to access your personal data,
• the right to have inaccurate data corrected,
• the right to request deletion of your data,
• the right to restrict or object to certain types of processing,
• the right to lodge a complaint with a competent data protection authority.

To exercise these rights or ask questions about this Privacy Policy, please contact us at support@uaedeliverydeals.com. We will review your request and respond within a reasonable time.

Marketing communication and partner links

We may occasionally send product updates, tips or special deal roundups to users who explicitly opt in to receive such communication (for example, by subscribing to a newsletter). You can unsubscribe at any time using the link in the message or by contacting us directly.

Some restaurant listings or deal placements in the app may be sponsored. Sponsored content is labelled accordingly. Whether sponsored or not, we strive to ensure that any recommendation remains relevant and honest for users.

Links to other websites

Our website may contain links to third-party websites, such as restaurant pages, social media profiles or app store listings. We are not responsible for the privacy practices of those external sites. We recommend that you read the privacy policies of any third-party services you visit.

For more general legal information related to the use of our services, please also see our Terms & Imprint page.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example if we introduce new features in the app or adapt to changes in law. The latest version is always available on this page. If changes are significant, we may also notify users through the app or by e-mail where appropriate.